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Project Aruga

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DSWD Social Technology Bureau

Data Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your personal information in compliance with Republic Act No. 10173 (Data Privacy Act of 2012).

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INTRODUCTION

The Department of Social Welfare and Development (DSWD) through the Social Technology Bureau is committed to protecting the privacy and security of personal information collected through Project Aruga. This Data Privacy Policy outlines how we collect, use, store, and protect your personal and sensitive information in accordance with the Data Privacy Act of 2012 (RA 10173).

Project Aruga is a profiling and assessment tool designed to support children with disabilities and their families by ensuring they receive appropriate services and benefits under the Pantawid Pamilyang Pilipino Program (4Ps).

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INFORMATION WE COLLECT

We collect the following types of personal and sensitive information:

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Personal Information:

Name, date of birth, address, contact details, household ID, and family composition.

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Sensitive Personal Information:

Health conditions, disability status, educational attainment, socio-economic status, and financial information.

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Assessment Information:

Interviewer observations, recommendations, and readiness scores.

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HOW WE USE YOUR INFORMATION

Your information is collected and processed for the following purposes:

  • To assess eligibility and coordinate benefits for children with disabilities under the 4Ps program
  • To identify and deliver appropriate social services and interventions
  • To monitor and evaluate program effectiveness
  • To generate reports and statistics for policy development and planning
  • To comply with legal and regulatory requirements
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DATA SHARING AND DISCLOSURE

Your personal information may be shared with:

  • Authorized DSWD personnel for program implementation and case management
  • Partner agencies and service providers (e.g., Department of Health, Department of Education) for coordinated service delivery
  • Government oversight bodies for auditing and compliance purposes

We do not sell, rent, or trade your personal information to third parties for commercial purposes.

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DATA SECURITY

We implement appropriate technical, organizational, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, access controls, and regular security audits.

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YOUR RIGHTS AS A DATA SUBJECT

Under the Data Privacy Act, you have the following rights:

Right to be Informed

Know how your data is collected and used

Right to Access

Request a copy of your personal data

Right to Correction

Update inaccurate or incomplete data

Right to Erasure

Request deletion of your data (subject to legal retention requirements)

Right to Object

Object to processing of your data

Right to Data Portability

Obtain and transfer your data

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DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the retention period expires and the information is no longer needed, it will be securely destroyed or anonymized.

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Feedback on our Privacy Notice

For suggestions with regard to this privacy notice, you may send us an email or call us on the details below:

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Email Us

privacy@dswd.gov.ph

We typically respond within 24-48 hours

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Call Us

(02) 8931-8101 to 07

Monday to Friday, 8:00 AM - 5:00 PM

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Visit Our Office

DSWD Social Technology Bureau
DSWD Central Office
IBP Road, Constitution Hills
Batasan Pambansa Complex
Quezon City, Metro Manila 1126

event Last Updated: April 22, 2026

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Need More Help?

Our support team is ready to assist you. Don't hesitate to reach out if you have questions not covered in this policy.